Shipping policy

NEXT GEAR FABRICATION SHIPPING POLICY

Next Gear Fabrication is a small, specialized fabrication business operated by a team of approximately 1–2 people. Many of our products are manufactured, finished, engraved, or prepared specifically for each order. We appreciate your patience while we make your parts.

PROCESSING TIMES

Custom and made-to-order products, including supercharger plates, custom badges, and 3/4-inch supercharger cooling ports, generally require 3–5 business days to prepare before shipment.

Most other products generally require 1–2 business days to prepare before shipment.

These are estimated processing times rather than guaranteed shipping dates. Current workload, order complexity, material availability, holidays, or other circumstances may occasionally increase processing time.

SHIPPING CARRIERS

We normally select the most economical appropriate shipping carrier and service available for the destination. Customers who purchase an expedited shipping option will receive the applicable faster shipping service when available.

INTERNATIONAL SHIPPING

Next Gear Fabrication ships worldwide to destinations supported by our store and available shipping carriers. International customers are responsible for any applicable import duties, taxes, customs charges, brokerage fees, or other destination-country charges unless specifically stated otherwise at checkout.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if an address needs to be corrected before shipment.

LOST OR DELAYED PACKAGES

Once an order has been properly shipped to the address supplied by the customer and accepted by the shipping carrier, delivery is under the carrier's control. Customers should first contact the carrier regarding packages shown as delayed, missing, or delivered but not received.

Next Gear Fabrication will provide available tracking and shipment information to assist with a carrier claim. We cannot guarantee replacement or reimbursement for packages lost, stolen, misdelivered, or damaged while in the carrier's possession when the order was correctly addressed and properly shipped. Any replacement, refund, or other accommodation beyond available carrier or shipping insurance coverage will be determined on a case-by-case basis.

Shipping questions can be sent to projectoverkillcnc@gmail.com.